“Whatever your household project, please contact our office in Reigate”
Your local Reigate based expert builder
A skilled estimator will attend free of charge to your property to listen to your ideas or problems and either come up with some solutions or creative suggestions. After measuring or taking notes of your wishes a quotation will be sent either via email or by post. Your quote will be fully broken down and itemised so that you can see exactly what we are quoting for.
For an example of how a quotation will look please select one of the links below:
Bathroom & Kitchen Designers are also available to attend and provide a free visual design of how your room may look when completed.
All projects will have an assigned Project / Account Manager to make sure the paper work is up to date and to help with the logistics of the project.
90% of our staff have been working for or with us since we started which helps with maintaining a fluent and productive system and work ethic. With several departments such as carpentry which at present employs twelve skilled carpenters, having larges teams of trades available enables us to carry out many projects simultaneously without running out of staff.
When a project starts, the quote is moved over to a new spread sheet, which becomes the account that remains transparent and detailed throughout the project. Your Project / Account Manager will have regular meetings with you, the client, to discuss any changes or amendments, and payments.
A weekly update email will be sent out by your Project / Account Manager detailing what has happened that week and what will be happening the next week, an account update will be attached so that you can see what work has been completed and ensure your account is correct.
Once a week you will receive an email on behalf of the owner of the company to ask all clients how their project is running and allowing the client to share their feedback with the owner.
During the week all Project / Account Managers will be responsible to discuss with the owner how the project is running and at this stage your comments and feedback will be relayed.
Communication is the key to the running of all projects and is something the owner is always looking to improve and monitor.
Below is a list of all of the people that will be involved in your project at some stage of the process, and whom you can contact to discuss any element of your project, at any time.
Project / Account Manager, Tried & Tested Tradesman, Office Administration Staff